Data Protection and Privacy Policy of the OWL website

The protection of your personal data is important to you and to us. Therefore, we will inform you on this page what data we collect and why, and how you can refuse the collection of data.

1）When does OWL collect and process personal data？

We know how important it is to you that your personal data is handled carefully when you use our services. We are pleased that you have chosen to use our website and we will clearly inform you if and when your personal data is collected and processed. All data is collected and processed for specific purposes. This may be due to technical needs, contractual requirements or explicit customer requests.

For technical reasons, we must collect and store certain data when customers visit the OWL website. This data includes the date and duration of the visit, the pages used, the browser identification data, the type of operating system used and the website from which you visit us. If the data provides information on the number of visitors and how the pages are used, this data is collected in strict compliance with the principle of anonymity.

2）When do you delete your data？

If your data is no longer required for the purposes for which it was collected, we will delete your data as soon as possible. If the data is not allowed to be stored (especially if the data is inaccurate and cannot be corrected), your data must be deleted. If legal or practical impediments prevent deletion, the data will be quarantined.

3）What permissions do users of OWL have？

They can request access to the data that has been stored about them. They can correct, delete and segregate this data as required by law. If you have set up a user profile, you can delete it. You can exercise your rights by sending a letter by post to: 9th Floor, 376 Zhaojiabang Road, Xuhui District, Shanghai or by sending an email to: yuyi@cytscargo.com

4）Is the data encrypted？

Data and e-mails transmitted via the Internet are usually unencrypted and therefore cannot be prevented from being accessed by third parties. If you contact us by e-mail and the confidentiality of the information during transmission cannot be guaranteed, then we recommend that confidential information is delivered by letter post instead.

5） Is the data open to third parties?？

We will never disclose data to third parties except where required by a business relationship. If we use subcontractors or agents to fulfil a contract we have entered into with you, then it is necessary for us to disclose data to them. In order to ensure that data is only processed for the purpose of fulfilling an order, such third parties are also bound by the corresponding contractual obligations.

6）New features

We will provide notifications when changes are made to the data protection functions. We therefore recommend that you read the data protection notice when you open a new version of the OWL website.

7）When do I use cookies?？

We would like to offer you the opportunity to make an informed decision on whether or not to use cookies, which are small text files that hold personal data, as they are not essential for the proper functioning of the technical functions of the website. Our data protection notice is intended to ensure that you are fully aware of the data collection and processing and that you can make an informed decision even if cookies are used on our web pages. Therefore, we inform you about the type and extent of the intended use of cookies on our web pages. In general, the OWL website can be used normally without cookies, as they are not used for technical purposes. You can prevent third parties from tracking or saving cookies by modifying your browser settings (do not track, tracking protection list) You can modify your browser settings as follows.

IE browser：https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox：http://support.mozilla.com/en-US/kb/Cookies

Firefox extension for managing Flash Cookies：https://addons.mozilla.org/de/firefox/addon/betterprivacy/

Google Chrome：http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Apple Chrome：http://support.apple.com/kb/PH5042

Europay：http://www.opera.com/browser/tutorials/security/privacy/

Adobe (Flash cookies plugin)：http://www.adobe.com/de/privacy/flash-player.html

Adobe Settings Manager:：http://www.macromedia.com/support/documentation/de/flashplayer/help/settings_manager.html#117096

Do not track：https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen

Browser add-ons https://tools.google.com/dlpage/gaoptout/

1. During an active session, cookies recognise the user once they have logged in.

2. Cookies ensure that once a language has been selected, it is retained and applied for the duration of the active session and continues to be available to the user when the page is switched.

3. Cookies are used to protect data security and to prevent data and content from being manipulated, accessed and transmitted to other systems by third parties.

8）Update the privacy policy

We have adjusted our privacy policy to accommodate the changed functionality. We therefore recommend that you read the privacy policy when you visit the new version of the OWL website.

Last revision date: 17 November 2022